User Entry . Most of the information we collect that could personally identify an individual (often called “Personally Identifiable Information”) is voluntarily entered by you when you order the Subscription Services, create a user account, identify Authorized Users, use the Subscription Services to enter Customer Data, send us a question via e-mail or otherwise contact us. Examples may include name, username, e-mail address, mailing or street address, phone number or similar contact information and customer solar system information including location. We use this information to provide and improve our Sites and Subscription Services, to respond to your request and to communicate with you regarding matters related to our Subscription Services (e.g., should there be a need for a planned interruption of service for maintenance). As provided for in our Terms of Service. We also may use this information to perform analytics on our Subscription Services.
Technical Usage Information. We also log or collect some technical information such as IP addresses, browser type, operating system information and page viewing history via cookies and other automated mechanisms. Although this information by itself usually does not personally identify any individual, our system architecture will link it with other Personally Identifiable Information. We use this information for internal research and development, for example to improve our Subscription Services and Sites, to provide support and to enhance your user experience such as faster webpage loading.
Should we undergo a change to our corporate organization (for example, merger, acquisition, financing or other corporate event), we may provide your relevant information, including but not limited to Customer Data, to the relevant entity and reserve the right to do so. In rare circumstances, we may need to disclose your information (a) in response to a subpoena or law-enforcement procedure or as we otherwise reasonably believe we are required to do so by law, regulation or governmental authority, (b) to preserve our rights or property, or (c) to protect the personal safety of someone in an emergency, and we reserve the right to do so.
We may share, transfer, sell or otherwise distribute aggregated, non-personally identifiable information publicly, such as to demonstrate usage trends of our Subscription Services. We may also identify the business names of our customers on our Sites and in our promotional materials as provided for in our Terms of Service
Our Sites and Subscription Services do not knowingly permit or facilitate any third-party to collect Personally Identifiable Information about your online activities over time via the Sites or Subscription Services, except to the limited extent described in this policy such as by our vendors.
We take reasonable steps consistent with industry practice to protect your Personally Identifiable Information from loss, misuse, unauthorized access, disclosure, alteration or destruction. No measure of security is foolproof, so please keep this in mind when deciding the information and Customer Data you choose to provide through our Sites and Subscription Services.
Our Sites and Subscription Services currently do not support the ability to respond to “Do Not Track” signals or other similar mechanisms that may be emitted from a user’s device.
Identifiable Information, please contact us at:
ENACT SYSTEMS INC.
2600 Camino Ramon Suite 300B,
San Ramon, CA 94583